FAQ

1. What payment methods are accepted? We accept credit cards (Visa, Mastercard, American Express), PayPal and Apple Pay. Your payment information is kept safe through our secure payment gateway.

2. What are your shipping charges? We offer free shipping on all orders over $74.99. For orders below this amount, standard shipping charges apply. See our shipping page for more details.

3. How do I place an order? To place an order, simply browse our online store, add your favorite candy to your cart, and proceed to checkout following the on-screen instructions. You will receive a confirmation email once your order is complete.

4. How long will it take to receive my order? We ship all orders within 2 business days of placing the order. Standard delivery usually takes 3-5 business days, depending on your location. We also offer an express delivery option within 24 hours for urgent orders.

5. How can I track my order? Once your order has been shipped, you will receive an email with a tracking number that you can use to track the status of your delivery via our shipping partner site.

6. Do you ship nationwide? Yes, we ship our candy nationwide. Delivery times typically range from 3-7 business days depending on your location.

7. Can I cancel or change my order? Of course, you can cancel or change your order as long as it has not been shipped. Just contact us by email or phone as soon as possible.

8. Can I return candy? For food safety reasons, we do not accept returns of edible products unless there is a problem with a defective product or an error on our part. If this is the case, please contact us and we will be happy to help you.

9. What if I receive a damaged product? If you receive a damaged product, please contact us immediately with photos. We will send you a replacement.